Re: [isp-bandwidth] Om Malik supports throttling, gets flamed

["Mike Hammett" <ispplanetbandwidth@ics-il.net>]

I increased my broadband rates as well.  They didn't go up 30%, but with 
some adjustments and policy, I predict we may get 25% more revenue.


----------
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com


----- Original Message ----- 
From: "KingBloom" <lists@kingbloom.com>
To: <isp-bandwidth@isp-bandwidth.com>
Sent: Wednesday, April 30, 2008 9:35 AM
Subject: Re: [isp-bandwidth] Om Malik supports throttling, gets flamed


> On Apr 30, 2008, at 9:27 AM, Mike Hammett wrote:
>
> > That's a fair process to all, but confusing to the customer.
> What's confusing about it?  This is the way every other UTILITY is 
> billed, from sewer/water, gas, electric, etc... You pay a flat rate  for 
> the privilege of having the service, call it a "minimum use  charge", then 
> you pay X for usage.
>
> Our industry really needs to move to this type of model if we want to 
> continue to make a profit.  Again, every other utility is charged with  a 
> flat rate for having the service, then X for anything above that.   Even 
> cable/satellite.  You pay one price for the service, then extra  for 
> additional services.  You pay whether you watch it or not, and you  pay 
> MORE for EXTRA TV's...  We should be charging a fee for each  computer in 
> use as well.
>
> Someone needs to start the ball rolling in this direction...
>
> Back to the buffet, when it comes to internet you buy one plate and  the 
> whole family eats.  We should be charging per plate like everyone  else.
>
> ATM, we are raising our broadband rates 30% and calling it a fuel 
> surcharge. Our costs have gone up yet our prices in the industry keep 
> going down.  Again, this does not happen with other utilities.  My 800  # 
> services have risen 60% for the minimum charge under the guise of a  fuel 
> surcharge.
>
> We should all be doing the same.
>
> Regards,
> Bob Costas
> PR Director KingBloom.Com
> ________________________________________
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