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Thread Index Re: Caller ID Info
The CallerID data I get from Comindico _does not_ honour my silent line, ie I have a silent line and the number comes up in caller-id info with Comindico ports. So, your reseller may doing the right thing under the circumstances. I note that Flow (or is it Megapop) mask the last 3 digts of the Caller-ID attribute - it would seem for this very reason. Perhaps someone can enlighen us to the workings of caller-id in an inter-carrier environment. My guess is that SS7 needs the origin number and the fact that it is a 'silent line' is not something that can be conveyed. In this case, the outsource provider could create a substitute attribute, the computed value of which could be recorded in the isp back-end to check if a different caller-id is being presented. In this context, you have 100% availability of the (substitute) caller-id value making it a useful attribute. Customer complains that they didn't make a call at such and such a date and time - you see that this session has recorded a uniquely different value for the new attribute so you give them a credit and blacklist that substitute-caller-id value henceforth. Regards, On Fri, May 24, 2002 at 11:31:02AM +1000, David Allen wrote: > Hi All, > > I've just recently had a problem getting Caller ID info out of Comindico > Channel Partner/Reseller so I could check to see if it was the actual > customer that was dialling into this particular account. This reseller > refused to share the information when they knew what the number was. They > told me that this was due to privacy legislation. Can they actually do this > as it is not their customer and are there any rules in place in regards to > this? Some other suppliers we have gone through in the past have transmitted > this information to us and I'm wanting to know why they may not be willing > to do so. > > Thanks, > > David > HoloHost > > -- ----------------------------------------------------------------------- Alastair Waddell o Tel +61 3 9640-0400 CEO o Fax +61 3 9640-0401 Legion Internet Melbourne, Australia o National 1300 664040 Virtual ISP Facility http://www.legion.com.au
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